Honest tech advice for food and beverage operators
Not sure whether to build an app, switch POS systems, or invest in marketing tech? Get independent advice from people who understand hospo — without the vendor sales pitch.
Book a Discovery CallHonest tech advice for food and beverage operators
Not sure whether to build an app, switch POS systems, or invest in marketing tech? Get independent advice from people who understand hospo — without the vendor sales pitch.
Every vendor promises the world — who do you actually trust?
The food and beverage tech landscape is overwhelming. Every POS vendor claims they're the best. Delivery platforms promise growth while eating your margins. Marketing agencies want monthly retainers. App developers pitch custom ordering platforms that cost more than your fit-out. And everyone has case studies that sound too good to be true.
As a hospitality operator, you know your business needs better technology. Maybe your POS is ancient, your ordering is fragmented, or you're spending more on marketing than you're making from it. But the people advising you are the same people selling you their solution. Independent advice is nearly impossible to find in the NZ hospo tech space.
The stakes are high. A wrong POS decision locks you into a contract and retraining your entire team. A poorly built app sits unused while the invoice doesn't. An expensive marketing tech stack generates dashboards nobody looks at. Our Advisory service exists to give you clarity before you spend — because in hospitality, cash flow doesn't forgive expensive mistakes.
What Advisory includes
Technology audit
A thorough review of every digital tool in your operation — POS, ordering, booking, accounting, marketing, and internal comms. We identify what's working, what's costing you money, and what's missing.
POS & platform evaluation
Independent comparison of POS systems, ordering platforms, and booking tools relevant to NZ hospitality. Lightspeed vs Square vs Abacus vs Kounta — we'll tell you what actually suits your operation.
Digital roadmap
A prioritised 12-month plan for your technology improvements. What to do first, what can wait, realistic costs, and expected ROI for each investment.
Aggregator strategy
An honest assessment of your UberEats, DoorDash, and Menulog economics. We calculate your true margin per order and recommend the right balance between aggregator and direct channels.
Ongoing advisory sessions
Monthly sessions to support you through implementation decisions. Whether you build with us or go with another vendor, we stay in your corner as an independent advisor.
How Advisory works
Initial consultation
A 90-minute session — ideally at your venue, over good coffee. We learn your operation, your frustrations, your tech stack, and your goals. No preparation needed from your side.
Research & analysis
We audit your current systems, review your platform contracts and fees, talk to your team, and research the best options for your specific situation and scale.
Recommendations report
A clear, written report with prioritised recommendations, honest cost estimates, and a suggested implementation timeline. Presented in person with plenty of time for questions.
Implementation support
Monthly advisory sessions to keep your digital strategy on track. We help you evaluate vendor proposals, negotiate contracts, and avoid common pitfalls.
What you walk away with
Clarity on technology
A clear, jargon-free understanding of what your business needs digitally — and equally importantly, what it doesn't. No more being sold things you won't use.
Confident investment decisions
Make technology decisions based on independent analysis, not vendor demos. Know exactly what you're buying, what it costs, and what the realistic return will be.
True cost transparency
Understand the full cost of your delivery platform relationships, your POS contract, and your marketing spend. Many operators discover they're losing money on channels they thought were profitable.
Reduced risk
Avoid expensive mistakes — the wrong POS migration, an app nobody uses, or a marketing retainer that doesn't deliver. In hospitality, every dollar of waste comes straight off your margin.
Frequently asked questions
No. Advisory is independent. We regularly recommend off-the-shelf platforms, other agencies, or even doing nothing if the timing isn't right. The value is honest advice — that's what you're paying for.
Not if you're about to make a technology decision. Even a simple POS swap or website build involves real money. A two-hour advisory session can save you thousands by steering you to the right solution the first time.
No commercial relationships, no referral fees, no kickbacks. We've worked with most of the major platforms in the NZ market, so we know them well — but we don't profit from recommending one over another.
Advisory starts with a fixed-fee assessment — a one-off engagement with clear deliverables. Ongoing monthly advisory is available through our Advisory plan for operators who want continued support. Contact us for current pricing.
Yes. We help operators renegotiate commission rates with delivery platforms, review POS contracts before renewal, and evaluate whether you're on the right plan for your volume. Knowing the market benchmarks gives you real leverage.
Many clients do, but there's zero obligation. If you move into a Launch, Grow, or Scale engagement with us, the advisory work feeds directly into the project — nothing gets repeated or wasted.
Ready to talk about food & beverage?
Book a free discovery call. No sales pitch — just an honest conversation about what your business needs.