Families are searching for care online right now

When whānau need a rest home, retirement village, or disability support provider, they search online first. If your website is outdated or non-existent, they choose someone else.

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🤝Aged Care & Disability×Build in a Day

Families are searching for care online right now

When whānau need a rest home, retirement village, or disability support provider, they search online first. If your website is outdated or non-existent, they choose someone else.

The care decision starts with a Google search

New Zealand's aging population is growing rapidly — by 2034, one in five Kiwis will be over 65. At the same time, around 1.1 million New Zealanders live with a disability. Families making care decisions for loved ones overwhelmingly start with an online search. They want to see your facilities, understand your care philosophy, check pricing, and learn about availability — all before making a phone call.

Yet most aged care and disability providers in NZ have websites that haven't been updated in years, or none at all. A Healthpoint listing or a Facebook page is not enough. Families comparing ARRC facilities or looking for a Whaikaha-funded disability provider need to see who you are, what you offer, and whether your environment feels right for their loved one. A poor online presence creates doubt at the exact moment trust matters most.

Accessibility is non-negotiable for this sector. Many of the people visiting your website — older adults, people with disabilities, whānau with varying digital literacy — need large text, clear contrast, screen reader compatibility, and simple navigation. A beautiful website that isn't accessible fails the very people you serve.

Aged Care & Disability — Build in a DayAged Care & Disability × Build in a Day

What you get in a day

01

Accessible care provider website

A clean, warm website that communicates your services, environment, and care philosophy. WCAG 2.1 AA compliant with large text, high contrast, and screen reader support built in from the start.

02

Facility & environment showcase

Photo galleries of your rooms, communal areas, gardens, and amenities. Families want to see where their loved one will live — give them a virtual tour before they visit in person.

03

Services & care levels

Clear breakdown of care options — rest home, hospital, dementia, or disability support. What's included, staffing ratios, and how care is tailored to individual needs.

04

Pricing & funding information

Transparent pricing with guidance on ARRC subsidies, Te Whatu Ora funding pathways, Whaikaha contracts, and what families can expect to pay. Reduces confusion and builds trust.

05

Enquiry & contact forms

Simple, accessible enquiry forms that work on any device. Large input fields, clear labels, and an option to request a callback — because not everyone is comfortable filling in long forms online.

06

Location & visiting information

Maps, visiting hours, parking details, and public transport options. Practical information that makes it easy for families to plan a visit.

How the day works

01

Morning brief

30 minutes to understand your facility — care levels, capacity, philosophy, and what makes your service special. We'll discuss the families you serve and what they need from your website.

02

Build while you care

We build your website while your team focuses on residents and clients. We'll use the photos, information, and branding you provide to create something genuine and warm.

03

Accessibility check & review

Mid-day review for accuracy — care levels, pricing, and team details. We also run accessibility checks to ensure screen readers, keyboard navigation, and text scaling all work properly.

04

Live by 5pm

Your website goes live — accessible, accurate, and ready for families to find you. Enquiry forms working, photos looking great, and all funding information clearly presented.

What changes after launch

Family confidence

Whānau researching care options can see your facility, understand your care levels, and feel confident before they pick up the phone or book a visit.

Reduced enquiry friction

Common questions answered online — pricing, funding, care levels, visiting hours. Your team spends less time on repetitive phone calls and more time on care.

Accessible to everyone

A website that works for older adults with low vision, people using screen readers, whānau on mobile phones, and anyone else who needs to find your services.

Occupancy support

Families who can see your facility online are more likely to book a visit. A professional web presence supports occupancy in an increasingly competitive market.

Frequently asked questions

Absolutely — this is our top priority for aged care and disability websites. We build to WCAG 2.1 AA standards as a minimum. That means large, readable text, strong colour contrast, keyboard navigation, screen reader support, and simple page layouts. We test with assistive technologies to make sure it works for real users, not just compliance checkboxes.

Yes. We'll include clear guidance on Age Related Residential Care subsidies, means testing, and how families can apply through Te Whatu Ora. We present this in plain language — funding processes are confusing enough without jargon-heavy web content.

For Build in a Day, we can include up to two or three facilities with basic information for each. If you have a larger network of rest homes or disability services, our Launch service provides a more comprehensive multi-site solution.

Smartphone photos taken in good natural light work well. We can advise on how to photograph rooms, communal areas, and gardens effectively. Authentic photos of your actual facility build more trust than stock images.

Yes. The enquiry form works 24/7. Many families research care options in the evening after work. They can submit their details and request a callback at a time that suits them.

We never include identifiable resident information or photos without explicit consent. Your website showcases your facility and services — not individual residents. Privacy guidance is part of our process.

Ready to talk about aged care & disability?

Book a free discovery call. No sales pitch — just an honest conversation about what your business needs.