Custom platforms that keep pace with your growing fleet
For established transport and logistics operators ready to replace spreadsheets, WhatsApp dispatch, and manual PODs with integrated digital systems built around how freight actually moves in New Zealand.
Book a Discovery CallCustom platforms that keep pace with your growing fleet
For established transport and logistics operators ready to replace spreadsheets, WhatsApp dispatch, and manual PODs with integrated digital systems built around how freight actually moves in New Zealand.
Your fleet has grown, but your systems haven't
Your transport operation has scaled to 20, 50, or 100+ vehicles — but you're still dispatching via WhatsApp groups, tracking COF expiries in a spreadsheet, and chasing paper PODs that arrive days after delivery. Your admin team is drowning in manual data entry between your TMS, accounting system, and customer reporting.
Mid-to-large NZ transport operators face a specific problem: off-the-shelf logistics software is either too basic, too expensive, or designed for overseas markets that don't understand RUC calculations, NZTA operator licensing requirements, or the realities of running trucks across the Kaimai Ranges in winter. Solutions like Oracle TMS or SAP come with enterprise pricing that doesn't stack up for a 40-truck operation based in Hamilton.
Meanwhile, your competitors are investing in customer portals where shippers can track consignments in real time, driver apps that capture electronic PODs at the point of delivery, and dashboards that give management visibility across every truck on every route. The gap is widening — and it's not about the size of your fleet, it's about the maturity of your systems.
What Scale builds
Shipper tracking portal
A branded customer portal where shippers can lodge consignments, track freight in real time, access PODs, download invoices, and view delivery performance metrics.
Driver mobile app
Custom mobile app for drivers — electronic POD capture with photo and signature, run sheet management, vehicle pre-trip inspections, and real-time status updates to dispatch.
Fleet compliance dashboard
Centralised tracking of COF due dates, RUC purchases, driver licence expiries, dangerous goods endorsements, and vehicle maintenance schedules. Automated alerts before anything lapses.
Operations dashboard
Real-time visibility across your fleet — vehicle locations, load status, driver hours, fleet utilisation rates, and revenue per truck. The metrics that matter for transport managers.
Integration layer
Connect your existing systems — MyTrucking, CarrierWeb, Xero, EROAD, Navman — into a unified workflow. We build the bridges rather than replacing tools your team already knows.
Automated reporting
Scheduled customer performance reports, NZTA compliance summaries, and management dashboards generated automatically — eliminating hours of manual spreadsheet work each week.
How Scale works
Operations audit
We spend time in your depot and on the road. We map dispatch workflows, driver processes, customer touchpoints, compliance procedures, and the data flow between your existing systems.
Platform architecture
We design the system architecture — what gets built custom, what integrates with existing tools, and how data flows between drivers, dispatch, customers, and management. You approve before we build.
Iterative build
Built in sprints with regular demos. Your dispatch team, drivers, and management test each module. We iterate based on real operational feedback, not assumptions.
Rollout & training
Phased rollout — typically starting with one depot or route. Driver training, dispatch team onboarding, and customer portal introduction. We stay embedded through the transition period.
The impact of proper systems
Operational efficiency
Eliminate manual POD chasing, duplicate data entry, and spreadsheet-based compliance tracking. Your admin team reclaims hours every day for higher-value work.
Customer retention
Shipper portals with real-time tracking and instant POD access set you apart from carriers still sending email updates. Customers stay because your service visibility is better.
Compliance confidence
Never miss a COF renewal, RUC purchase, or licence expiry again. Automated alerts and centralised records mean you're always audit-ready for NZTA inspections.
Scalable operations
Systems that handle 20 trucks or 200 without proportionally increasing admin headcount. Your fleet grows, your operational overhead stays flat.
Frequently asked questions
Off-the-shelf systems like CarrierWeb or MyTrucking are great for core dispatch. But they don't cover everything — customer portals, custom compliance dashboards, and integration with your specific tool stack. Scale builds the layer on top that connects everything and fills the gaps.
Typically 3-6 months for a first phase — often starting with the highest-impact module like electronic PODs or the customer portal. You'll have working software within weeks, with ongoing expansion from there.
We design for drivers, not desk workers. Large buttons, minimal text input, offline capability for rural areas with no signal, and processes that are faster than the paper they replace. Driver adoption is a design priority, not an afterthought.
We integrate with your existing telematics provider rather than replacing them. Vehicle location, driver hours, and fuel data flow into your operations dashboard alongside dispatch and compliance information.
We offer ongoing support through our Cloud plans — updates, bug fixes, and feature additions. Or we can hand over to your internal IT team with full documentation. Most transport operators choose ongoing support so their team can focus on freight, not software.
Ready to talk about transport & logistics?
Book a free discovery call. No sales pitch — just an honest conversation about what your business needs.